Got a problem?

This site will be developed over time to help with common IT issues and to provide possible solutions. It is specifically for use by Citizens Advice staff and volunteers.

Salford District form for non-urgent IT problems and requests can be found here.

Another useful resource for GSuite users is the Remote Desktop app which can be found at which, once installed, will allow you to share your screen and controls with another user who has also installed the app. You will always have the option to 'stop sharing' at any time whilst using the app. Click on the menu item (left) for more details.